Examining the Moderating Role of the Technology Acceptance Model in the Effect of Technical Factors on the Use of Cryptocurrencies in Commercial Transactions
DOI:
https://doi.org/10.63053/ijmea.92Keywords:
Technology Acceptance Model (TAM), Technical Factors, Cryptocurrencies, Commercial Transactions.Abstract
The present study aims to examine the moderating role of the Technology Acceptance Model (TAM) in the relationship between technical factors and the use of cryptocurrencies in commercial transactions. In terms of methodology, this study is descriptive-survey in nature and employs a quantitative research approach. The statistical population in 2025 consisted of all businesses engaged in e-commerce, small and medium-sized enterprises (SMEs), individual users, and experts in information technology and finance related to cryptocurrencies, all of whom had experience with or the capacity to use cryptocurrencies in commercial transactions. Using Cochran’s formula for an unlimited population, a sample size of 384 participants was determined and selected through non-probability convenience sampling.
Data were collected using three researcher-developed questionnaires addressing: (1) technical factors affecting the use of cryptocurrencies, (2) the use of cryptocurrencies in commercial transactions, and (3) Davis’s Technology Acceptance Model. The questionnaires were administered through field research. The validity and reliability of the research instruments were confirmed using appropriate statistical tests. Data analysis was conducted using SPSS Version 27 and SmartPLS Version 3.
The findings indicated that the Technology Acceptance Model significantly moderates the relationship between technical factors and the use of cryptocurrencies. Furthermore, technical factors were found to have a direct, positive, and significant effect on cryptocurrency use. The findings ultimately suggest that the Technology Acceptance Model serves not only as an explanatory framework but also as a reinforcing factor that strengthens the effect of technical factors on cryptocurrency adoption. Merely investing in the improvement of technical aspects, without considering users’ perceptions of usefulness and ease of use, does not necessarily lead to widespread adoption. Therefore, policymakers and managers are advised to pursue the development of technical infrastructure alongside efforts to enhance users’ cognitive and perceptual capabilities through education and user-friendly design.
References
5. Asgharsalehi, A., & Bashiri, A. (2023). Digital currency and its transformations in global trade. Second National Conference on New Developments in Financial, Economic, and Accounting Studies, Maragheh, Iran.
6. Al-Yasin, S. S., & Pourzamani, Z. (2022). Developing a technology acceptance model for blockchain based on management accounting concepts. Financial Economics (Financial Economics and Development), 16(4, Serial No. 61), 69–102.
7. Bakhtiari, J., Pourjabli, R., & Babaei, M. (2024). Assessing the factors affecting cryptocurrency investment among Iranian economic actors. Economic Geography Research, 5(16), 77–91.
8. Jamshidi, S. (2022). The role of cryptocurrencies in the future of e-commerce. Seventh International Conference on Electrical Engineering, Computer Science, and Information Technology, Hamadan, Iran.
9. Derakhshan-Moghadam, M., & Jokar, E. (2023). Identifying and ranking the factors affecting cryptocurrency use in e-commerce using the PESTEL model. Innovation Management, 3(1), 65–79.
10. Rahmani, A., & Babajani Mohammad, S. (2021). The impact of cryptocurrencies on the Iranian economy: Opportunities and challenges. Knowledge Discovery and Intelligent Processing, 1(1), 28–41.
11. Rezaei, O., Roonaghi, M. H., & Askarifar, K. (2024). Identifying the factors affecting cryptocurrency adoption in knowledge-based companies. Scientific-Research Quarterly of Entrepreneurship Development, 17(1), 34–55.
12. Rezaeimanesh, A. A., & Herati, A. (2023). E-commerce: The future of cryptocurrencies and digital economic development. Eighth National Conference on Management and Economics Studies in Humanities, Tehran, Iran.
13. Razavi, S., & Azizi, M. R. (2025). Applications of TAM and UTAUT models in the adoption of educational technologies. Smart Learning and Management Transformation, 3(2), 1–13.
14. Shahmoradi, F. S., & Karimi, R. (2021). Investigating the factors affecting investment by cryptocurrency market investors. Seventh International Conference on Recent Research in Accounting, Management, and Humanities in the Third Millennium, Tehran, Iran.
15. Shojaei, L., & Badiei, F. (2021). Digital currency and its impact on international trade performance. Seventh International Conference on Recent Advances in Management and Industrial Engineering.
16. Ziaei, S. Y., & Hosseini, S. M. (2023). The status of cryptocurrencies in international commercial law and foreign investment. New Technologies Law, 4(8), 169–180.
17. Taheri-Tolou, M., Yazdanian, N., Hemmati, H., & Kordloui, H. R. (2023). Acceptance of financial transactions using blockchain technology and cryptocurrency: A customer relationship approach. Investment Knowledge, 12(46), 465–484.
18. Gholami Maaf, K., Ramezanian, M. R., & Faridi Masouleh, M. (2021). Investigating the status of Bitcoin adoption in Iran using the Unified Theory of Acceptance and Use of Technology (UTAUT). Science and Technology Policy, 11(2), 81–96.
19. Fathi, M. R., Azari, H., & Golzar, M. (2025). From adoption to sustainability: Explaining the role of blockchain adoption antecedents in usage intention and sustainable performance in e-commerce. Industrial Innovations, 3(2), 129–142.
20. Fekri, M., Aali, S., Mahmoudzadeh, M., & Niki Esfahlan, H. (2023). A process model of cryptocurrency adoption in inter-organizational trade in Iran. Investment Knowledge, 14(53), 367–387.
21. Ghaseminejad, F., Mohamadinaj, M., Ghaed-Tigh-Siah, Z., & Enayati, F. (2021). Sixth International Conference on Electrical Engineering, Computer Science, and Information Technology, Hamadan, Iran.
22. Ghorbani, F., & Mousavi, Z. S. (2021). The impact of cryptocurrencies, Bitcoin, and digital currency on the financial transactions of contemporary businesses. International Conference on Management and Humanities Research in Iran.
23. Ghalandari, Y., Fahandizh-Saadi, S., & Bayazi, S. (2022). Digital currencies and their impact on the future of the international economy. Strategic Foresight Quarterly, 1(3), 54–70.
24. Kabirabadi, G., & Sadeghi Hasnijeh, N. (2021). Analysis, review, and application of digital (virtual) currencies in e-commerce and Iranian domestic law. Fifth National Conference on Law in the Perspective of 2025, Rasht, Iran.
25. Mosalli, M., Rouhani, A., & Mohammadi, M. (2018). Bitcoin digital currency and its role in the development of e-commerce in Iran. Seventh National Conference on Accounting and Management Applications, Tehran, Iran.
26. Mijani, H., Sheibani Tazarji, A., & Khazripour, M. R. (2025). Blockchain technology adoption in accounting: Examining the factors affecting organizational decisions to adopt this technology. Accounting, Finance and Computational Intelligence, 3(3), 1–20.
27. Mirzakhani, R., & Doaei, M. (2023). Strategies and challenges of using cryptocurrencies in capital markets: A jurisprudential-legal perspective. Islamic Economics and Banking Journal, 12(45), 7–28.
28. Mirghafouri, S. H., Sayadi Toranlou, H., & Dehghanizadeh, N. (2018). Investigating investment in digital currencies in Iran: The case of Bitcoin. Third National Conference on New Approaches in Humanities: Challenges and Solutions, Tehran, Iran.
29. Vakili, S. (2024). Evaluating the role of commercial indicators in the use of cryptocurrencies. Seventeenth International Conference on Recent Research in Management, Economics, Accounting, and Banking.
30. Hadinejad, M., Rajaei, Y., Nagilo, A., & Rahimzadeh, A. (2021). Investigating the effect of e-commerce on financial market performance: Evidence from selected developing countries. New Economics and Commerce, 16(1, Serial No. 50), 155–177.
31. Albayati, H., Kim, S. K., & Rho, J. J. (2020). Accepting financial transactions using blockchain technology and cryptocurrency: A customer perspective approach. Technology in Society, 62, Article 101320.
32. Alrehaili, A., White, M., & Beloff, N. (2024). Systematic review of usage patterns and acceptance of blockchain-based cryptocurrencies across diverse domains. Discover Analytics, 2(1), 1-52.
33. Anuyahong, B., & Ek-udom, N. (2023). The Impact of Cryptocurrency on Global Trade and Commerce. International Journal of Current Science Research and Review, 6(4), 2543-2553.
34. Casey, M., Crane, J., Gensler, G., Johnson, S., & Narula, N. (2018). The impact of blockchain technology on finance: A catalyst for change.
35. Catalini, C., & Gans, J. S. (2020). Some simple economics of the blockchain. Communications of the ACM, 63(7), 80-90.
36. Chen, X., Miraz, M. H., Gazi, M. A. I., Rahaman, M. A., Habib, M. M., & Hossain, A. I. (2022). Factors affecting cryptocurrency adoption in digital business transactions: The mediating role of customer satisfaction. Technology in Society, 70, 102059.
37. CryptoQuant. (2025). 2024 Crypto Survey: Exchange Use and Investor Behavior.
38. Davis, F. D. (1989). Technology acceptance model: TAM. Al-Suqri, MN, Al-Aufi, AS: Information Seeking Behavior and Technology Adoption, 205(219), 5.
39. Cohen, J. (1988). Statistical power analysis for the behavioral sciences. routledge.
40. Hai, N. H., Ngoc, P. T. B., Binh, P. T., & Hiep, L. N. (2023). Factors Affecting the Adoption of Cryptocurrency. VNU University of Economics and Business, 3(4), 1-1.
41. Hannan, A., Hussain, A., & Tab, M. A. (2023). Towards a more general theory of blockchain technology adoption–Investigating the role of mass media, social media and technophilia. Technology in Society, 73, 102225.
42. Janteng, J., Lajuni, N., & Janteng, A. (2024). Factors Influencing the Acceptance of Blockchain Technology and Cryptocurrency for Financial Transactions among Millennials in Malaysia. International Journal of Academic Research in Business and Social Sciences, 14(11), 1741-1755.
43. Jariyapan, P., Mattayaphutron, S., Gillani, S. N., & Shafique, O. (2022). Factors influencing the behavioural intention to use cryptocurrency in emerging economies during the COVID-19 pandemic: Based on technology acceptance model 3, perceived risk, and financial literacy. Frontiers in Psychology, 12, 814087.
44. Kayani, U., & Hasan, F. (2024). Unveiling Cryptocurrency Impact on Financial Markets and Traditional Banking Systems: Lessons for Sustainable Blockchain and Interdisciplinary Collaborations. Journal of Risk and Financial Management, 17(2), 58.
45. Kurniawan, C., Samuel, J., & Mursitama, T. N. (2021). Factors That Influence Challenges and Opportunities of Cryptocurrencies in Developing Countries. In 2021 3rd International Conference on Cybernetics and Intelligent System (ICORIS) (pp. 1-6). IEEE.
46. Mahotma, I. M. A., Permana, G. P. L., & Mimaki, C. A. (2025). Factors influencing cryptocurrency retention of use in Indonesia. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(4).
47. Majka, M. (2024). The Influence of Cryptocurrency on Market Mechanisms.
48. Marikyan, D., Papagiannidis, S., Rana, O. F., & Ranjan, R. (2022). Blockchain adoption: A study of cognitive factors underpinning decision making. Computers in Human Behavior, 131, 107207.
49. Megawati, V., Otok, B. W., & Purnomo, J. D. T. (2025). Moderating Technology Acceptance Model on Resident Empowerment in Support for Sustainable Tourism. Sustainability, 17(9), 4217.
50. Nadeem, M. A., Liu, Z., Pitafi, A. H., Younis, A., & Xu, Y. (2021). Investigating the adoption factors of cryptocurrencies—a case of bitcoin: empirical evidence from China. SAGE open, 11(1), 2158244021998704.
51. Narayanan, A. (2016). Bitcoin and cryptocurrency technologies: a comprehensive introduction. Princeton University Press.
52. Olatokun, W., & Kebonye, M. (2010). E-commerce technology adoption by SMEs in Botswana. International Journal of Emerging Technologies & Society, 8(1).
53. Peters, G. W., Panayi, E., & Chapelle, A. (2015). Trends in crypto-currencies and blockchain technologies: A monetary theory and regulation perspective. arXiv preprint arXiv:1508.04364.
54. Raweh, R. A., Nadzir, M. M., & Ibrahim, H. H. (2024). Factors Affecting Cryptocurrency Adoption Intention among Individuals. Journal of Theoretical and Applied Information Technology, 102(20).
55. Reown & Nansen AI. (2025). 2025 State of Onchain UX Report.
56. River Financial. (2025). Corporate Bitcoin Adoption Report.
57. Sagheer, N., Khan, K. I., Fahd, S., Mahmood, S., Rashid, T., & Jamil, H. (2022). Factors affecting adaptability of cryptocurrency: An application of technology acceptance model. Frontiers in psychology, 13, 903473.
58. Schepers, J., & Wetzels, M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information & management, 44(1), 90-103.
59. Shin, D., & Rice, J. (2022). Cryptocurrency: a panacea for economic growth and sustainability? A critical review of crypto innovation. Telematics and Informatics, 71, 101830.
60. Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
61. Wixom, B. H., & Todd, P. A. (2005). A theoretical integration of user satisfaction and technology acceptance. Information Systems Research, 16(1), 85–102.
62. Yermack, D. (2024). Is Bitcoin a real currency? An economic appraisal. In Handbook of digital currency (pp. 29-40). Academic Press.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Authors

This work is licensed under a Creative Commons Attribution 4.0 International License.
License Terms
The International Journal of Applied Research in Management, Economics and Accounting (IJMEA) publishes its articles under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
This license promotes the broad dissemination and reuse of published research while ensuring that appropriate credit is given to the original authors.
Creative Commons Attribution 4.0 International License
Unless otherwise stated, all articles published by IJMEA are licensed under the CC BY 4.0 License.
Under this license, users are permitted to:
-
Share — copy and redistribute the material in any medium or format.
-
Adapt — remix, transform, and build upon the material for any purpose, including commercial purposes.
These permissions are granted provided that appropriate attribution is given to the original authors and the source of the publication.
Attribution Requirements
When reusing or adapting an IJMEA article, users should:
-
Give appropriate credit to the author(s).
-
Provide the title of the article.
-
Identify IJMEA as the original publication venue.
-
Provide a link to the applicable Creative Commons license.
-
Indicate whether changes were made to the original material.
-
Avoid suggesting that the original authors or IJMEA endorse the reuse.
An appropriate attribution may include:
"Author(s), [Article Title], International Journal of Applied Research in Management, Economics and Accounting (IJMEA), [Year]. Licensed under CC BY 4.0."
Copyright
Copyright remains with the author(s) of the published work.
By submitting a manuscript to IJMEA and upon acceptance for publication, authors grant the journal the non-exclusive rights necessary to publish, reproduce, distribute, archive, and make the article publicly available.
The CC BY 4.0 license allows others to reuse the published work in accordance with the terms of the license while preserving the authors' copyright.
Author Rights
Authors retain the right to:
-
Share and distribute their published work.
-
Deposit the article in institutional or subject repositories.
-
Use the article for educational and research purposes.
-
Include the article in a thesis or dissertation.
-
Create derivative works based on the article.
-
Enter into separate non-exclusive agreements for additional distribution of the work, provided that the original publication by IJMEA is properly acknowledged.
Third-Party Material
Authors are responsible for ensuring that any third-party material included in their manuscript is appropriately credited and can legally be published under the applicable license.
Material that is not covered by the CC BY 4.0 license should be clearly identified, where applicable, and may require separate permission from the copyright holder.
License Statement
The following statement should appear on published articles:
© [Year] The Author(s). This article is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
For more information about the license, readers may consult the official Creative Commons Attribution 4.0 International License terms.
Transparency and Open Access
IJMEA is committed to making scholarly research openly accessible while respecting authors' copyright and promoting responsible reuse of published academic work.
The application of the CC BY 4.0 license supports the journal's open-access policy and enables researchers, educators, institutions, and other users to access, share, and build upon published research with appropriate attribution.


