Assessment of Managerial Skills Among Healthcare Provider Managers

Mahdi Aliyari

doi:10.63053/ijmea.27

Authors

Mahdi Aliyari Management Department, Business Management major, Islamic Azad University, Central Tehran Branch, Iran

DOI:

https://doi.org/10.63053/ijmea.27

Keywords:

Managerial Skills, Time Management, Planning, Primary Healthcare, Communication

Abstract

The primary objective of this research is to assess the managerial skills of managers working in healthcare and hospital centers (primary healthcare) within Isfahan province. This cross-sectional study was carried out in 2023, encompassing a sample size of 1,420 healthcare providers operating in these healthcare and hospital centers. The research utilized the Cameron and Whetten questionnaire, which employs a Likert scale for measurement. Data analysis was conducted using Pearson correlation coefficient and linear regression tests. The findings revealed that 53.4% of managers demonstrated effective skills in writing, oral communication, and listening. Additionally, 62.8% of managers exhibited proficiency in time management. However, only 39.12% were adept at avoiding troublesome decisions, 30.2% were skilled in persuading higher-level individuals, and 30.8% showed competence in planning. A significant relationship was identified between the ability to persuade higher-level individuals to perform tasks and teamwork among managers with more work experience. The results also highlighted a higher incidence of troublesome decision-making among women and individuals with extensive managerial experience. In conclusion, the study suggests that managers of healthcare providers in healthcare and hospital centers (primary healthcare) in Isfahan province require more focused attention and training in certain key managerial skills to enhance their effectiveness. This includes improving their abilities in decision-making, persuasion, and planning, which are crucial for their roles. Therefore, targeted training programs and interventions are recommended to address these gaps and improve the overall managerial capabilities within these healthcare settings.

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