The effect of job satisfaction on improving organizational performance

Authors

  • Mahdi Aliyari Management Department, Business Management major, Islamic Azad University, Central ‎Tehran Branch, Iran

DOI:

https://doi.org/10.63053/ijmea.57

Keywords:

Employee Empowerment, Job Satisfaction, Organizational Performance, Structural Equation Modeling.

Abstract

In this study, the mediating role of employee empowerment in the effectof job satisfaction on organizational performance was investigated. The statistical population of this study is the employees of the General Administration of Tax Affairs of Isfahan, which is a total of 91 people, of which 63 people were randomly selected according to Cochran's formula. Data were collected using performance questionnaires, employee empowerment questionnaires, and job satisfaction questionnaires. Data were analyzed using structural equation modeling and Smart PLS software. The results of structural equation modeling showed that job satisfaction has a positive effect on organizational performance directly with a path coefficient of 1.058 and indirectly with the mediating role of employee empowerment with a path coefficient of 0.61. In addition, job satisfaction with a path coefficient of 0.527 has a positive effect on employee empowerment and employee empowerment with a path coefficient of 0.271 It has a positive effect on organizational performance

References

Barati, H., Arizi, H., Barati, A., Sarhangi, K. & Ranjir, H. The Effect of Organizational Justice and Organizational Climate on Anti-Production Behaviors, Journal of Organizational Culture Management, Vol. ,11(,4): 181-197.

Mahmood S, Mirza W. A, Khan B. A. and Talib, N. The legacy job satisfaction and its impact on performance of the firm: an empirical analysis. Interdisciplinary journal of contemporary research in business; 3(2):790-803, 2011‏

Bellou V. Organizational culture as a predictor of job satisfaction: the role of gender and age. Career development international; 15(1): 4-19, 2010‏

Saleem R, Mahmood A, and Mahmood, A. Effect of work motivation on job satisfaction in mobile telecommunication service organizations of Pakistan. International journal of business and management; 5(11): 213, 2010.

Miah MM. The impact of employee job satisfaction toward organizational performance: A study of private sector employees in Kuching, East Malaysia. International Journal of Scientific and Research Publications.; 8(12):270-8, 2018.

Latif MS, Ahmad M, Qasim M, Mushtaq M, Ferdoos A, Naeem H. Impact of employee’s job satisfaction on organizational performance. European journal of business and management.; 5(5):166-71, 2013.

Pang K, Lu CS. Organizational motivation, employee job satisfaction and organizational performance: An empirical study of container shipping companies in Taiwan. Maritime Business Review. 2018 Jun 28; 3(1):36-52.

Agho AO, Mueller CW, Price JL. Determinants of employee job satisfaction: An empirical test of a causal model. Human relations; 46(8):1007-27, 1993.

Singh JK, Jain M. A study of employees’ job satisfaction and its impact on their performance. Journal of Indian research; 1(4), 2013.

A Stewart, Greg L. & Brown, Kenneth J. Human Resource Management (Linking Strategy and Practice). Translators: Seyyed Mohammad Aarabi, Marjan Fayazi, Sixth Edition, Tehran: Mahkameh Publications, 2014.

Afshar HS, Doosti M. Investigating the impact of job satisfaction/dissatisfaction on Iranian English teachers' job performance. Iranian Journal of Language Teaching Research.; 4(1):97-115, 2016.

Kanter RM, Brinkerhoff D. Organizational performance: Recent developments in measurement. Annual review of sociology; 7(1):321-49, 1981.

Van Cott H, Singer JE, Druckman D, editors. Enhancing organizational performance. National Academies Press; 1997 May 2.

Gharabiglou, H., Shadi Dizaji, B., Taleb Bidakhti, A., Bahmani, A., and Arjmand, A. The Relationship between Job Performance and Job Satisfaction among the Employees of Guilan Regional Electricity Company. 1st National Conference on Management Accounting and Industrial Engineering in Organizations, Gachsaran, Islamic Azad University, Gachsaran Branch, 2012.

Khuong MN, Tien BD. Factors influencing employee loyalty directly and indirectly through job satisfaction–A study of banking sector in Ho Chi Minh City. International Journal of current research and academic review; 1(4):81-95, 2013.

Bakotić D. Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja; 29(1):118-30, 2016.

Barati, H., Arizi, H. & Nouri, A.. Simple and Multiple Correlation between Organizational Justice and Job Performance in Isfahan Steel Company. Vision Management, No. 33, Winter 2010, pp. 9-28

Published

2025-10-17

How to Cite

Aliyari , M. (2025). The effect of job satisfaction on improving organizational performance. International Journal of Applied Research in Management, Economics and Accounting, 2(4), 68–77. https://doi.org/10.63053/ijmea.57

Issue

Section

Articles

Most read articles by the same author(s)

1 2 3 > >>